Product Features
Features
Overview
Help
Desk Requests
Service
Level Agreements
MSPs / IT Companies
Site
Diagrams
Service
Status Monitor
Knowledge
Base
Change
Management
Approval Processing
ITIL
Supplier Management
Escalation / Notifications
Billing Engine
Reporting
Multi Tenanted
Developers / Integrators
Site Visits
Reseller / Partner Program
Web
Interface
Technical
Specifications
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ITIL: Incident / Problem / Change /
Supplier Management

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NetHelpDesk has been developed in-line with the ITIL Best Practice
Framework. Many of our customers implement NetHelpDesk as their ITIL
compliant ticketing solution allowing them to go on and gain ISO / BS
standards accreditation.
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If you would like to discuss more about how NetHelpDesk can help you gain
ITIL complaince please contact us and we'll be
delighted to assist.
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