Product Features
 Features
Overview
Help
Desk Requests
Service
Level Agreements
MSPs / IT Companies
Site
Diagrams
Service
Status Monitor
Knowledge
Base
Change
Management
Approval Processing
ITIL
Supplier Management
Escalation / Notifications
Billing Engine
Reporting
Multi Tenanted
Developers / Integrators
Site Visits
Reseller / Partner Program
Web
Interface
Technical
Specifications
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Multi Tenancy
NetHelpDesk is a multi-tenanted system allowing MSPs to provide access to
contractors. The system is also ideal if different levels of support
are provided by different organisations.Features / Benefits Include:
 |
Control Customer
Permissions |
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Maintain a
separate set of email templates for each organization |
|
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Maintain separate web
portals |
|
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Maintain separate
e-mail addresses |
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