Product Features


Features Overview

Help Desk Requests

Service Level Agreements

MSPs / IT Companies

Site Diagrams

Service Status Monitor

Knowledge Base

Change Management

Approval Processing

ITIL

Supplier Management

Escalation / Notifications

Billing Engine

Reporting

Multi Tenanted

Developers / Integrators

Site Visits

Reseller / Partner Program

Web Interface

Technical Specifications
Integration Options


At NetHelpDesk we make it easy to integrate with other database systems.  We have a variety of options when it comes to integrating:
 
Formatted Email Interface
Incoming XML Interface - create tickets via XML file
Create tickets via NHD Web Service
Call external Web services from with in NHD
Full Bespoke Development team available to work on your project

If you would like to discuss integration options further please contact us and we'll be delighted to assist.
 

 
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