Product Features
 Features
Overview
Help
Desk Requests
Service
Level Agreements
MSPs / IT Companies
Site
Diagrams
Service
Status Monitor
Knowledge
Base
Change
Management
Approval Processing
ITIL
Supplier Management
Escalation / Notifications
Billing Engine
Reporting
Multi Tenanted
Developers / Integrators
Site Visits
Reseller / Partner Program
Web
Interface
Technical
Specifications
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On-Site Visits
Due to the complex nature of service desk implementations it
may be that you would like a site visit to make the implementation of your
new system smoother. It may also allow you to ensure you are getting
the most out of the system.
Our Implementation team travel worldwide to implement NetHelpDesk.
Some recent destinations include Rwanda, Suriname, India, Dubai, so wherever
you are we can implement on-site for you. And with our subsidised
implementation pricing, it typically costs you little extra, if any, than
the standard licensing fees.A Site Visit would
typically consist of:
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Planning |
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Installation |
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Configuration with 1 to 1 Admin Training |
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Technician
Training |
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ITIL Best
Practice Advice |
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General Service Desk
Best Practice Advice |
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Walk Through Scenarios
- Email/Web/Phone etc |
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Go-Live Period
Assistance - Use our template user instructions etc |
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Debrief |
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Prioritised Influence
to Development Roadmap |
If you would like to arrange for a site visit please
contact us and we'll be delighted to
assist.
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